First National Bank Botswana (FNB Botswana) has been awarded the Best Bank in Botswana at the 2024 Euromoney Awards for Excellence for the fifth time. The Euromoney Awards for Excellence celebrate top-performing banks worldwide and receive over a thousand submissions each year, covering more than fifty regional categories.
"We are deeply honoured to receive this award this year. This recognition depicts our vow to be a customer-centric solutionist bank, meeting our customers' needs with innovative and efficient services,” said FNB Botswana CEO, Mr. Steven Lefentse Bogatsu.
"In 2024, our focus has been on integrating cutting-edge technology to enhance and simplify customer experience and ensure financial inclusion for all. We are given to our promise to continuously improve and evolve in response to our customers' demands."
Bogatsu further alluded to the bank's usage of technology as a driver for innovation which solves customers' everyday banking needs.
"Our journey has been one of persistent growth and prompt responsiveness to customer needs. From pioneering the first ATM Deposit-Taking Machine in 2015 to introducing advanced digital banking solutions this year, we prioritise our customers above all. This achievement is also a tribute to our employees who demonstrate a high performance culture and whose hard work and resilience has been instrumental to our success."