First National Bank Botswana (FNBB)'s customers can access a wide array of the bank's cellphone banking services by using the USSD code *130*321# (requires airtime) or *103*321# (does not require airtime). The following is a comprehensive list of how to access the services offered under the bank's cellphone banking.
Activation
- Dial *103*321#
- Create your secret pin
- Send pin
- Re-enter pin
Purchase Airtime
- Dial *103*321#
- Enter cellphone banking pin
- Select 1: Prepaid
- Select 1: Mobile airtime
- Choose amount
- Confirm
Cash Withdrawal
- Dial *130*321#
- Enter banking pin
- Select 2: Banking
- Select 5: Withdraw cash
You will then receive a five-digit pin which expires in 60 minutes. Head over to your nearest FNBB ATM to withdraw the cash by following the next steps
- Select: Cardless services
- Select: Withdraw from an FNBB account
- Enter cellphone number
- Enter five digit pin
- Proceed
Pay To Cell
- Dial *130*321#
- Enter banking pin
- Select: Banking
- Select: Payments
- Select: Pay To Cell
- Enter phone number
- Enter amount
- Confirm
Once-off Payment
- Dial *130*321#
- Select: banking
- Select: Payments
- Select: Once-off payments
- Select: Recipient bank
- Enter Account no
Transfer
- Dial *130*321#
- Enter banking pin
- Select: Banking
- Select: Transfer
Ewallet
- Dial *130*321#
- Select: Send money
- Select: Ewallet
- Enter the number you are sending money to
- Enter the amount and confirm
Electricity
- Dial *130*321#
- Enter banking pin
- Select: Prepaid
- Select: Electricity
- Enter meter no
- Enter amount
- Confirm
Check Balances
- Dial *130*321#
- Enter banking pin
- Select: Banking
- Select: Balance
- Select: Amount
- Confirm
Mini Statement
- Dial *130*321#
- Enter banking pin
- Select: banking
- Select: mini statement
- Select: Account
- Confirm
Payment to Linked Account
- Dial *130*321#
- Enter banking pin
- Select: Banking
- Select: Payments
- Select: Recipient
- Select: Linked account
- Enter amount